Lexdata has a unique business model that centres on the customer. We have the relevant capabilities to provide both nationwide litigation support
services as well as a full range of document and information management services, which make us an exceptional provider in both areas.
- Customised solutions:
At Lexdata, we understand that every client is unique, and so, rather than just forcing a rigid set of services upon our clients,
our experienced team will listen to the needs of our client and work with them to develop a tailored solution specific to their task.
- National presence:
In order to better serve our clients, Lexdata has expanded its operations and established nation-wide presence, with bureaus in Sydney,
Canberra, Brisbane, Melbourne and Perth.
- Cost effective:
Outsourcing to Lexdata will allow you to maintain a high quality 24/7 support service to your operation, so you are able to avoid additional
staff overheads during quieter periods and overtime rates during busier times. Your dedicated Account Manager will always suggest cost and time saving solutions
wherever possible.
- Security and confidentiality:
We have years of experience in handling sensitive and evidential material and have developed our working practices around the needs of our clients
and the legislation they are bound by. Our operations are all handled in-house to commit to our confidentiality policies. Lexdata premises are securely monitored 24
hours a day, 7 days a week, and access to our buildings are limited to employees and clients by appointment only.
- Quality Assurance:
Each project is assigned a dedicated Project Manager, to maintain and ensure strict Quality Assurance standards at every stage of the process, and to keep
customers up to date of project durations and status.
- 24/7 availability:
At Lexdata, we understand that some projects cannot be anticipated or are more urgent than others. As such, to ensure that we are available when you need us, we
operate and may be called upon 24 hours a day, 7 days a week, without any additional charges.
- Online ordering:
Our Online Job Ordering and Tracking System allow clients to use Lexdata services online. Clients can conveniently access and submit requisition forms,
track and monitor orders and amend job instructions through our online portal.
- Environmentally friendly:
Lexdata has developed a series of environmentally friendly protocols and procedures across our branches, which aim to reduce the impact that our operations
have on the environment. As part of this program, we target issues on both an individual level, in consultation with employees and clients, up to a macroscopic level, focusing on power and
resource conservation.